Goa News |Goans to get 5 Govt services in 2 days from 1 March (By: GOANEWS DESK, PANAJI)

Goans to get 5 Govt services in 2 days from 1 March

GOANEWS DESK, PANAJI | 04 February 2014 23:39 IST

Goans will now get five services from the government within two days from 1 March, failing which the departmental head would be in trouble.

Following this, nine more services would be made available to the public from 1 June.

The government has notified the rules of the Goa Right of Citizens to Time-bound Delivery of Public Services Act, which was passed in the last Assembly session.

The five services include the following:

SERVICE	DESIGNATED OFFICER	TIME LIMIT
Form I & XIV	Mamlatdar	2 days
NOC to transport dead body to other states	Dy Collector/Taluka SDO	2 days
Transporting dead body outside India	Additional Collector	2 days
Birth/Death Certificate	Panchayat Secretary	2 days
Birth/Death Certificate	Registrar of Birth & Deaths of Municipality	2 days

The other nine services, to come into effect from 1 June, are as follows:

SERVICE	DESIGNATED OFFICER	TIME LIMIT
Residence Certificate	Mamlatdar	10 days
Divergence Certificate	Mamlatdar	10 days
Income Certificate	Mamlatdar	10 days
Caste Certificate	Deputy Collector	12 days
Counter-sign on Income Certificate	BDO	4 days
Income Certificate	Sarpanch	6 days
Residence Certificate	Sarpanch	10 days
Surrender Certificate on transfer to other city	Mamlatdar/Jt Mamlatdar	5 days
New Ration Card	Mamlatdar/Jt Mamlatdar	30 days

Chief minister Manohar Parrikar said he plans to implement the act in stages as the officers concerned and the other staff needs to be trained to follow the procedural methodology including indexing and documentation, so that it is actually implemented.

After reviewing the implementation of these services, the government would notify all other services, after training the concerned government staff, he said.

The government has however put on hold sections 17 to 23, which deal with criminal action against the concerned officers, as it needs little more study on the issue.

“The officers however would be liable for other punitive action, which is civil in nature for not providing service in time”, said Parrikar.

According to him, the implementation of this act would be five times more effective than the Right to Information Act, in terms of curtailing corruption and making the government accountable.

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Previous Comments

Any Service, Which Is Related To The Government Must Be Delivered In The Time-Bound Delivery And Not A Particular Service. All Service Must Have Time-Bound Delivery And If Failed Then Complain Automatically Reaching To The CM Office For Asking Why It Was Delayed And Not Convinced Then Suspend. Complaint Must Be Programmed. After Expiry Of Delivery Date, Computer Must Send The Report To The CM Office. Implement Citizen’s Charter Act.

- Jose Rod, Goa | 27 th February 2014 14:54

For this to work the APPLICANT must be issued with a RECEIPT ,with a Time/Date stamp his/her application was received, by the issuing officer.

This will be proof of any lethargy and the propensity of Goa`s very ,very Corrupt Bureaucracy to make denials or demand bribes.

It is indeed sad, that Goa Governments do not prosecute its Bureaucrats/Administrators with any seriousness or deterrence's.

From my research....Goan Citizens have long suffered from incompetent government's & its MLA`s.

Most Goan MLA`s are closet(Hidden) criminals. Their subordinates are equally so.

departments that are riddled with corrupt peole are the Collectorate, Panchayats, Mamlatadars ,TCP, RTO etc.

It seems like Goan MLA`s actually encourage Bureaucrats to make money off the backs of ordinary Goans.

Many Bureaucrats spend more time in their other private businesses, rather than the office.

- N.Fernandes, London | 07 th February 2014 17:21

I have applied for new Electricity Meter and I have got my New connection on 5th February 2013 . To-day it is 6th February, 2014 but i have not received my electricity bill. now i have to pay one year electricity bill one time within fifteen days how can it possible ?

- Seema Shekhar Prabhu Dharwadkar, House No.182, Phattawada, Nerul, Bardez Goa 403 114. | 06 th February 2014 12:02

What About Mutation & Partition File. What About Conversion File. What About House Plan & House Construction File. What About Electricity & Water Connection File. What About Complaint Against Delay Of Any Other Services, Which Are Not Mentioned In The Government List. Actually It Should Be Any Service, Which Is Related To The Government Must Be Delivered In The Time-Bound Delivery.

- Jose Rod, Goa | 05 th February 2014 21:46

We have infinite numbers of laws but zero implementation. RTI gave birth to RTI activists some of whom have expolited the rule to make money. Now there will be another set of activists who will harass govt employee by expoliting this delivery of public services rules. The offenders of the law will never be punished. Another farce.

- Madhav Bastodker, Ponda | 05 th February 2014 20:29

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