24x7 call centre now for power consumers

PTI, PANAJI | 14 January 2014 22:18 IST

The Goa government has launched round the clock call centre for power consumers in its efforts to streamline the complaint mechanism.

State electricity department sources said that the call centre is available at a dial of 135 and it can be accessed round the clock. 

Goa based Hello information services have been outsourced the contract to run the centre which will take feedback and respond to the complaints immediately. 

The call centre will entertain complaints about outages and breakdown from the consumers who are currently finding it difficult to address their problem especially late night. 

"The soft launch of the centre was held a month back and after that trials were conducted. We have now made it fully functional," a power ministry official said. 

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There Should Be Re-Charge System To Pay Electricity & Water Bills Like Mobile Re-Charge. No Water & Water Electricity If No Re-Charge.

- Jose Rod, Goa | 04 th February 2014 21:50

 

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